House Oversight Committee Chairman Steve Johnson (R-Wayland) today held a hearing with new state Unemployment Insurance Agency Director Julia Dale, as people throughout Michigan demand more efficiency and effectiveness from the struggling agency.
Dale was formerly the director of the Department of Technology, Management and Budget before assuming the role of UIA director.
“It’s important to be a good partner with UIA and have a solid working relationship so we can provide needed oversight, remedy mistakes and create a system that serves people more effectively,” Johnson said. “This was a good starting point under new leadership. The agency has clearly struggled to meet the needs of the people. Many legislators and their staffs have been handling unemployment questions and case concerns for well over the past year. We’ve been in this together, and it’s important to continue working with the agency to establish a better way forward.”
In speaking with Dale, Johnson outlined key pillars of effectiveness that UIA should strive to meet – most notably transparency and customer service. He highlighted the agency’s failure to notify nearly 700,000 people of a state error involving changes in qualification for federal Pandemic Unemployment Assistance (PUA) earlier this year. The Legislature was also left in the dark regarding the faulty criteria as they had been speaking with people almost daily about UIA issues and unfulfilled benefit claims.
“It was good to hear Director Dale commit to taking transparency seriously, both to the public and to representatives of the people,” Johnson said. “There are a number of problems that could have been solved had the agency took greater strides in this area.”
House Oversight Committee Chairman Steve Johnson (R-Wayland) today testified on plans to make the state’s Unemployment Insurance Agency more efficient and effective for the people it serves. The proposals provide solutions and accountability after numerous people across the state experienced frustration and anxiety as they have tried to get benefit claims fulfilled during COVID-19. An […]
House Oversight Committee Chairman Rep. Steve Johnson looks ahead to a joint hearing Tuesday, November 30, with his committee and the Senate Oversight Committee to hear from the Michigan Auditor General’s office on their report on the Unemployment Insurance Agency. Rep. Johnson says the UIA made almost $4 billion in overpayments during the pandemic and […]
Members of the Michigan House and Senate oversight committees, including House Oversight Committee Chairman Steve Johnson (R-Wayland), on Tuesday will meet with newly appointed state Unemployment Insurance Agency Director Julia Dale and officials from the state Auditor General’s office to discuss a recent audit detailing mistakes made by the agency. The state Auditor General examined […]
House Oversight Committee Chairman Rep. Steve Johnson says that Thursday’s Auditor General’s report on almost $4 billion in overpayments by the Michigan Unemployment Insurance Agency during the pandemic reflect a failure by the Whitmer administration and ineptitude and ineffectiveness on the part of the UIA.